Frequently Asked Questions
Everything you need to know about shopping at Heaven Of Charms.
What payment methods does Heaven Of Charms accept?+
You can pay securely with UPI, credit & debit cards and net banking — all via trusted, PCI-compliant payment gateways.
How long does delivery take?+
Orders are typically delivered in 5-7 business days.
How much does shipping cost?+
Free Shipping Above 499.
Do you deliver across India?+
Yes — Heaven Of Charms ships pan-India.
What is your return policy?+
Returns are accepted within 7 days of delivery.
How long do refunds take?+
Once approved, refunds are processed within 5-7 business days.
Can I cancel my order?+
Orders can be cancelled before they are shipped. Once shipped, an order cannot be cancelled .
How can I contact Heaven Of Charms?+
You can email us at heavenofcharms@gmail.com or call 9368679426. We're happy to help.
Is it safe to shop at Heaven Of Charms?+
Yes. Every order is placed over a secure (HTTPS) connection and payments are handled by trusted, PCI-compliant gateways. Your details are never shared.